This Italian region now has Europe’s highest Tibetan bridge
It’s not for the faint-hearted
Residents most often give feedback on streets, traffic and the environment
The Finnish City of Espoo receives around 20,000 messages through its electronic feedback service annually and the number is constantly increasing. Espoo residents most often give feedback on the condition of the streets, the traffic and the environment, followed by health services and exercise services. The number of messages concerning streets and traffic issues is constantly increasing, which is the main reason for the increase in the total amount of feedback.
The Municipality values feedback from the locals. It helps the local government develop Espoo into an even better and safer place to live. Citizens can find a link to the feedback service at the bottom of every Espoo.fi page. It is also available as a mobile application called Trimble.
Inspired by the tide of suggestions and ideas, the City of Espoo has introduced many improvements. Libraries, for example, have improved their services in the following ways over the past two years on the basis of feedback:
Residents of Espoo also inform the Municipality when something needs fixing. In this way it is permanently improving traffic safety, emptying litter bins, removing graffiti, adjusting traffic light timing, felling trees and repairing streetlights. The city aims to make even better use of the feedback it receives in the future.
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What are the reasons for that and are there any possible solutions for that problem?
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Apply by 10 November and do your part for the transformation of European public spaces
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An interview with the ICLEI regional director for Europe аfter the close of COP28
An interview with a member of the No Hate Speech Network team