Athens furthers digitalization efforts

Several services are now available in a digital format in the Greek capital in a bid to avoid and reduce queues

In order to eliminate queues in the services of the Municipality of Athens and in order for citizens to be served safely and without inconvenience from where they are, the Municipal Authority is rapidly advancing with the digital transformation of the Municipal Police and its services to citizens.

Digitalisation – the solution to coronavirus problems

Following the launch of the modern integrated information system to meet its business needs, the development of the application for smart parking time devices (MyAthenspass) and the platform for electronic submission of complaints ( https://eenstasi.cityofathens.gr / eEnstasi / ), the with just a few clicks permanent residents of the Municipality of Athens can apply and receive their parking card electronically.

With the addition of the two new services, for obtaining a new card or renewal of an existing one, which are integrated into the platform https://eservices.cityofathens.gr/, it is now possible for thousands of residents of the Municipality who are entitled to a permanent resident card in specific controlled parking spaces to issue it and renew it electronically, quickly and easily, without having to visit the Municipal Police Directorate as was done until now.

The Municipality of Athens, responding to the needs created due to the restrictive measures of the pandemic, continues to enrich its digital services daily, so that the citizens can do their transactions during this difficult period without requiring their physical presence. 

The connection with the electronic platform is easy and simple using the taxisnet codes. Everyone has the opportunity to submit the application they wish, to be informed electronically and to receive the permanent resident card in their digital repository from wherever they are.

In total, the digital services provided by the Municipality of Athens have now reached 74 and more than 61,000 citizens and businesses have connected to the platform, and have been given the opportunity to be served remotely, submitting their application electronically, thus saving time from waiting in queues and unnecessary hassle.