Matosinhos becomes the first UN Resilience Hub in Portugal
The city joins the Province of Potenza (Italy) as the newest role models for the Making Cities Resilient 2030 initiative
Named ‘MY RHOME’, it aims to bring a sense of comfort with administrative dealings
On 1 April, the official Rome portal was glad to inform citizens about the launch of a digital dashboard called MY RHOME – The Digital House of the Citizen, which can be easily accessed from any type of electronic device and provides residents with up-to-date information on the statuses of their inquiries, applications and complaints. According to authorities, this further shows the commitment of the local government to implement a smart citizenship path in crisis times.
This digital dashboard will be able to provide more personalized service with the great feature that is inherent in being able to access it without even leaving one’s home. It is also promised that MY RHOME will expand its features in the coming days – for example, with the addition of the Single Environment of the Taxpayer tool.
Through the latter, the user will be able to consult his or her credit/debit position vis-à-vis the administration. In the case of pending deadlines, prompt notifications will be sent, which will save time and paper.
The Digital House of the Citizen is a project that was made possible with the support of European Structural and Investment Funds (ESIF). The Italian capital has decided to set its foot on the path to digital transformation with the Digital Agenda 2017-2021. The product of this plan is not only MY RHOME but also the Citizen Relationship Management (CRM) platform. In fact, one would not be possible without the other.
The CRM platform is aimed at the administrative, back-office workers who provide the services to citizens and are, so to speak, on the other end of the line. This platform gives civil servants the ability to provide a better quality of services through multiple channels.
The Citizen’s Digital Home can be accessed at the dedicated area on Rome’s municipal portal after authentication with the credentials of the Public Digital Identity System (SPID), with the Electronic Identity Card (CIE) or through the National Card of Services (CNS).
Peace and quiet in Baroque surroundings
The mayor of Stanz im Mürztal is building a renewable energy cooperative and it comes with a whole new economic model
The focus will be on solidarity, sustainability and green development, as well as on social development and security in the city
The Irish Environment Protection Agency released an updated map of affected regions in the country
The story of Dortmund’s 2011 Science City Masterplan and how it grew in the new decade
The Portuguese city is one of the participants in this exciting global initiative
It involves strategically placed pictograms on the pedestrian crossings
Never too early to fall in love with soft mobility
100 trees will take the place of 100 parking spaces in this Belgian town
It involves strategically placed pictograms on the pedestrian crossings
The Irish Environment Protection Agency released an updated map of affected regions in the country
Never too early to fall in love with soft mobility
These will be spread across 11 EU countries and will serve to support the EU Missions
The European Commission has accepted to develop the idea
An interview about AYR, one of the 2021 New European Bauhaus Prize winners
An interview with Nigel Jollands and Sue Goeransson from the European Bank for Reconstruction and Development
An interview with the President of the City of Athens Reception & Solidarity Centre
A talk with the Mayor of Malmö on the occasion of the city’s UN Resilience Hub status