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Stockholm

Stockholm - one of the most connected cities in the world

Stockholm - one of the most connected cities in the world

It offers a number of e-services

The e-services of the City of Stockholm play an important part in the mission to offer fast, easy and high-level service to its inhabitants, based on individual choice and preference, announced the municipality. To achieve this goal, the City of Stockholm has prepared an e-strategy, turning the Swedish capital into a more accessible and modern city. Efficient public services are key factors in a thriving city and they are characterised by a common aim to prioritize citizens’ different needs and desires. The municipality is trying to provide support and facilitate in everyday life.

Examples of e-services offered by the City of Stockholm:

  • Route planning in the mobile phone: 6,000 visually impaired people have personal freedom and security with the mobile route-planning tool.
  • Planning a bike trip: About 70,000 people cross Stockholm by bike every day. This e-service allows to find the safest and shortest bike route from one location to another, in and outside the city.
  • Applying for elderly care: Approximately 6,000 people apply for elderly care each year. This service makes it convenient to do this online.
  • Applying for elementary school: About 7,000 children begin elementary school every year. The processing time with this online service is expected to be cut by half, from nine months to four.

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